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Johnson Systems Inc.

Product Warranties

Limited Warranty

JOHNSON SYSTEMS INC. (JSI) products are manufactured to the highest possible standards. JSI warrants all manufactured "finished goods" to the original purchaser for a period of two (2) years. Warranty on "system level" product is contingent on the purchase and installation through an authorized JSI dealer or agent. This warranty is limited to the product only and that the product shall be free from any defects in materials and/or workmanship under normal usage and service. Warranty is also limited and subject to full compliance with the supplied installation procedures. JSI reserves the right to validate warranty claims at its sole unfettered discretion. JSI's sole responsibility under this warranty shall be to replace or repair any product which has been deemed defective upon inspection by JSI or authorized agent.

This warranty is in lieu of any and all other warranties or claims expressed or implied including those of product application or other liabilities or obligations on the part of JSI.

Extended Warranties

Extended warranties up to ten (10) years are available on select "system products" and cover repair or exchange of parts as determined by JSI technical staff, shipping excluded. Certain restrictions may apply. Peripheral products such as control stations and control receptacles are not eligible for extended warranties. Extended warranty rates as follows:

JSIYear 3 through 5 Add 2.5% of the purchase price.
JSIYear 6 through 10 Add 5% of the purchase price.
Extended warranties must be purchased at the time of original purchase.

Non-Warranty Repairs

Non-warranty repairs shall be billable as a flat-rate repair at 25% of the retail price if the product is deemed repairable at JSI's sole discretion. Certain products may not be repairable and/or replacement may be recommended.


If you have any questions about our warranty policies, please e-mail at info@johnsonsystems.com.

1923 Highfield Cres. S.E., Calgary, Alberta T2G 5M1 Canada
Phone: (403) 287-8003 - Fax: (403) 287-9003